and teach them how to use our messenger productively for work while working to integrate Grape into their software through bots, search engines and sidebar chats
a successful business messenger, that connects tens of thousands of employees in large scale enterprises. Our customers are energy providers, governmental institutions and health insurances.
During the first stage of your employment (2-3 months) your job will include classical support and accompanying our Sales Team to Grape Days at our customers, prepare presentations, get accustomed to using Grape yourself and adding to our knowledge base.
Later you will take over the the support during the testing and rollout phase for new costumers where you help the users via telephone or webcam and hopefully turn pilot projects into longterm customers and improve our future rollout processes.
Clear communication, a positive can-do attitude, open mindedness, patience, empathy and the ability to work independently. We are looking for a person who understands our culture and wants to be part of a team of people passionate about our product.
As one of our core values, working as a No Ego Doer is an important part of being part of our team. You’ll need to be aware of when you have assumptions, and be disciplined about working with other team members in order to test and confirm your ideas.
We hope that you’re excited about all the possibilities that come with working at Grape! In addition to our beautiful office close to the city center of Vienna, we also offer the possibility of working remotely. However, we do offer help for your relocation as we want you to feel at home in Vienna. We want you to be happy, inspired and to become the person that you wish to be. You will work with team members around the world and across time zones to build a better culture and product. We organize a couple of company retreats per year to spend quality time with the whole team. Our latest retreats have been a day trip to Bratislava and a full week in the beautiful alps of Tyrol.
Shares in our company
Highly competitive salary
Coffee, beer and club mate
and a lot more